Signed in as:
filler@godaddy.com
Signed in as:
filler@godaddy.com
No Returns & Exchanges Policy
At YoursTrulyDuchess, your comfort, safety, and hygiene are our top priority.
Due to the intimate nature of our products, all lingerie and underwear items are final sale. We do not accept returns or exchanges once an order has been delivered. This policy is in place to ensure the highest standards of hygiene and quality for all of our customers.
Please carefully review product descriptions, sizing charts, and images before placing your order. If you have any questions about sizing, fit, or materials, we encourage you to contact us before purchasing — we’re always happy to help.
Exceptions:
We will only replace items if they arrive damaged or defective. In this case, please contact us within 48 hours of delivery with clear photos of the issue, and we will gladly assist.
By completing a purchase with YoursTrulyDuchess, you acknowledge and agree to this policy.
Thank you for understanding and for choosing YoursTrulyDuchess, where every piece is made to be worn with confidence.